SHIPPING & RETURNS
When will you receive your order?
If you order before 12pm on a business day (Mon-Fri), you will be likely to receive your order within a week (or less).
How soon will your order(s) be packed?
All orders will be received and packed for shipping within 1-3 *working days.
What is your mode of delivery?
We use Singpost normal mail (3-5 business days) and Smartpac for trackable mail (2-3 business days). Both options will be delivered to your letterbox. For larger/bulk orders, we will arrange for local courier to be delivered to your doorstep.
Do you shipped internationally?
We have a curated selection of products on Etsy (for international customers). We'll be adding more items along the way!
Can I expedite my order?
Drop a note at checkout to let us know and we'll do our best. :)
What are your shipping rates?
FREE Local Normal Mail for orders above SGD 40
FREE Local Trackable Letterbox Delivery for orders above SGD 80
- Local Normal Mail - Flat Rate SGD 2
- Local Tracked Mail - Flat Rate SGD 4
Kindly note that we will not be responsible for lost mails if you've selected non-tracked shipping options.
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For RETURNS
Pls write to us at drawmakesnap@gmail.com within a week of receiving your product(s). We will try our best to make it right! :)